Ofcom publish a code of practice for broadband suppliers. Customers must understand the speed they will get and be put on the correct package accordingly.

This week industry regulator Ofcom have published a code of practice for fixed line broadband providers, and revealed that a similar code is being considered for mobile broadband. The [...]

Filed under: Ofwatch, broadband, cell, check, code, connection, customer, isp, Mobile, Ofcom, package, phone, practice, service, speed, supplier, voluntary | Comments Off

Ofcom has now published the results of its research into fixed-line broadband speeds in the UK and the results make for very interesting reading.
In a nutshell, the report confirms what consumers have known for a long while – namely that the broadband speed consumers receive is inevitably quite a lot less than the advertised “up [...]

Filed under: Ofwatch, broadband, broadband speeds, Ofcom | Comments Off